Dr. Shannon James, DVM

“A helping paw!”

Fully Licensed and Insured
Licensed in CA, CT, FL, ID, NJ, NY, OH, TN, VA, &VT

VETERINARY SERVICES

  • Veterinarian holding two small dogs, a white Chihuahua and a black and white Chihuahua, in a veterinary clinic.

    PER DIEM WORK

    High quality veterinary relief work at your hospital

  • A healthcare professional performing a medical procedure in an operating room, wearing scrubs, a mask, a surgical cap, and gloves, with medical equipment and supplies around.

    SURGERY

    Experienced general veterinary surgical services.

  • Map of the United States with states highlighted in purple indicating where veterinarian Shannon James DVM is licensed. A photo of Shannon James DVM in a circular frame is at the top right corner. The top left illustrates a veterinary caduceus symbol with a snake wrapped around a staff with wings. Below is a list of states where she is licensed, including California, Connecticut, Florida, Idaho, New Jersey, New York, Ohio, Tennessee, Virginia, and Vermont.

    TELEMEDICINE

    Online video veterinary visit with me.

  • View from an airplane window showing the plane's wing, turquoise ocean, beach, and cruise ships docked at a port with a city in the background.

    Concierge Pet Travel

    I make sure your pet arrives safely and worry-free.

Telemedicine

Available to residents in:
NY, VT, NJ, VA, FL, CA, ID, OH

Veterinary Telemedicine Locations

Telemedicine Consultations

I offer veterinary video consultations to provide convenient, timely medical guidance for pet owners who need professional input without an immediate in-clinic visit. These virtual appointments are designed to help assess concerns, provide medical direction, and determine appropriate next steps for your pet’s care.

Video consultations can be especially useful when you are unable to reach your regular veterinarian, need help deciding whether a situation is urgent, or want a second opinion on ongoing medical concerns.

When Video Consultations Can Help

Telemedicine consultations are appropriate for a wide range of non-emergency and triage situations, including:

• Vomiting, diarrhea, coughing, or mild respiratory signs
• Skin issues such as itching, redness, or hair loss
• Appetite changes or mild lethargy
• Post-operative or post-treatment follow-up questions
• Medication questions or side effect concerns
• Chronic disease management support (when previously diagnosed)
• Behavioral concerns
• Help determining whether an issue requires urgent or emergency care

One of the most valuable uses of telemedicine is helping you decide whether your pet needs to be seen immediately, can be scheduled with your regular veterinarian, or can be safely monitored at home.

Limitations of Telemedicine

While telemedicine is a useful tool, it does have important limitations. A physical examination is often essential for a full diagnosis, and certain conditions cannot be definitively diagnosed or treated without in-person care.

Telemedicine does not replace hands-on veterinary care and is not appropriate for all situations. During a virtual consultation, I may recommend immediate in-person evaluation, diagnostics, or emergency care if indicated based on the history and clinical presentation.

Licensed States

Telemedicine services are only available to clients located in states where I am currently licensed:

California, Florida, Idaho, New Jersey, New York, Ohio, Vermont, & Virginia

You must physically be located in one of these states at the time of your consultation.

How Telemedicine Works

Appointments are conducted virtually and include a thorough medical history review, discussion of clinical signs, and real-time guidance. When appropriate, I may provide treatment recommendations, at-home care instructions, or advise on whether your pet should be seen urgently in person.

My goal is to provide clear, practical medical guidance to help you make informed decisions quickly and confidently.

TELEMEDCINE Q&A

  • Veterinary telemedicine allows you to consult with a licensed veterinarian remotely via video. During the appointment, I assess your pet, review history, discuss symptoms, and provide guidance, treatment plans, or next steps when appropriate.

  • Telemedicine is well-suited for mild to moderate concerns, follow-ups, behavioral questions, travel-related health needs, and general guidance. Emergencies or severe conditions (such as difficulty breathing, active seizures, or major trauma) should be seen in person immediately.

  • If an in-person exam, diagnostics, or treatment is needed, I will guide you on exactly what to do next and can help direct you to a local urgent care near you if needed.

  • Choose a quiet, well-lit area and ensure you have a stable internet connection. Have your pet nearby, along with any relevant medical records, medications, or photos/videos of the issue to help make the consultation as efficient and thorough as possible.

  • Telemedicine is highly effective for many situations, particularly when visual assessment and history are sufficient. However, it is not a replacement for hands-on exams, diagnostics, or emergency care when those are required. My goal is to use telemedicine appropriately to provide safe, practical, and efficient care.

  • Appointments typically last up to 30 minutes and cost $98 per session. We’ll start by reviewing your pet’s history and current concerns, followed by a visual assessment over video. You’ll receive clear recommendations and next steps by the end of the session.

  • In some cases, medications or refills require recent exams or bloodwork to ensure they are safe and appropriate for your pet, and these tests can only be performed in person with a veterinarian. Additionally, medications are not always necessary for common concerns such as mild upset stomach or situational anxiety. In many situations, supportive care and simple adjustments at home are a safe and appropriate first step. My role is to help you determine when medication is truly indicated and when conservative management is the better option, and to guide you on next steps if in-person care is needed.

Per DIEM Work

I provide dependable, high-quality veterinary relief services for general practice hospitals seeking seamless coverage and continuity of care. As a licensed veterinarian with experience in fast-paced clinical settings, I integrate quickly into your team and maintain the standards your clients expect.

Clinical Services

I am comfortable managing a wide range of general practice responsibilities, including:

• Wellness exams and preventive care
• Sick visits and case workups
• Diagnosis and treatment planning
• Interpretation of laboratory results and diagnostics
• Client communication and medical record documentation

I am also happy to perform routine surgical procedures such as spays and neuters. To ensure patient safety and efficiency, I prefer to complete a few shifts first in order to become familiar with your staff, protocols, and surgical workflow before scheduling surgeries.

My approach prioritizes efficiency, clear communication, and practical, evidence-based medicine to keep your schedule running smoothly while ensuring patients receive thorough, attentive care.

Practice Integration

I understand the importance of consistency in a hospital setting. I adapt to your protocols, software, and workflow to minimize disruption and support your existing team. Whether covering planned time off or unexpected gaps in staffing, I aim to provide reliable coverage with minimal onboarding.

Client Experience

I maintain a professional, approachable demeanor with clients, focusing on clear explanations and realistic treatment options. My goal is to uphold your hospital’s reputation while building trust with pet owners during each visit.

Availability

Relief services are available for scheduled coverage, including vacations, medical leave, and high-volume periods. Advance booking is recommended to ensure availability.

Rates

Rates have been adjusted to accommodate increased hospital caseloads and growing demand for relief coverage over the past year.

  • Minimum 8 hours billed per weekday.

  • Minimum 5 hours billed per weekend day.

  • Time is billed in 15-minute increments.

  • After the first 8 hours, time and a half is charged for each additional hour.

  • A copy of hours worked will be provided with each invoice.

  • A travel charge applies if traveling more than 30 miles from my home.

Note Regarding Hours

Hours begin at the start of my shift and end at the conclusion of my shift.

Holiday Hours

All Sundays and holidays are billed at the holiday hourly rate. Christmas holiday rates apply for all dates booked from December 24th through January 1st.

Breaks or Lunch Breaks in Schedule

A minimum 1-hour break for lunch, during which I may physically leave the hospital, is required for every 8-hour shift (e.g., 9–5 shifts). This break is billable and included in hourly calculations.

Out-of-State Jobs

For out-of-state assignments, in addition to the hourly rate, the hospital is responsible for travel and lodging expenses. This typically includes airfare, rental car, and Airbnb or equivalent lodging near the hospital.

Depending on travel requirements, an additional day on either end of the assignment may be billed if travel logistics prevent me from working elsewhere during that time.

These expenses are invoiced separately from per diem work and are due separately and upon receipt.

For any job requiring licensure in a state where I am not already licensed, the hospital is responsible for reimbursement of associated licensure costs.

Cancellation Policy

I understand that circumstances may require schedule changes.

  • Cancellations made more than 14 days in advance of the scheduled date will not incur a fee.

  • Cancellations made within 7–14 days of the scheduled date will incur a half-day minimum charge unless the date is rebooked. A good-faith effort will be made to rebook cancelled dates, though short-notice booking may not always be possible.

  • Cancellations made less than 7 days prior to the scheduled date will incur a full-day charge.

  • This policy is discretionary and may be applied on a case-by-case basis.

If an out-of-state assignment is cancelled after travel arrangements have been made, the hospital is responsible for reimbursement of all non-refundable travel expenses including airfare, rental car, and lodging.

Note Regarding Euthanasia

As a per diem veterinarian, I only perform emergency euthanasia. Emergency euthanasia applies to patients that are in severe distress, clearly suffering, or cannot be helped through medical treatment or further diagnostics.

I do not perform scheduled euthanasia appointments and request that these are managed by the patient’s primary veterinarian or regular hospital doctor.

A veterinarian holding two small dogs, one tan and the other black and white, in a veterinary clinic.

COVERAGE AREA

Within 30 miles of Westchester County, NY, including CT, NJ, and NYC

Map centered on northeastern New York, showing cities and towns such as Albany, Troy, and Schenectady, with highways and parks marked.

SURGERY Services

Surgical Services for Veterinary Hospitals

I offer relief surgical services focused on routine spays and neuters for dogs and cats, provided on a case-by-case basis.

With many of today’s veterinarians opting to focus on appointments and avoid surgical cases when possible, I can help bridge that gap by providing reliable, efficient surgical support for hospitals that need additional capacity.

Booking Surgery

I ask that no surgeries are booked initially when I begin working at your hospital. This allows me time to familiarize myself with your staff, workflow, and anesthetic and monitoring protocols.

Once I am comfortable with your team and hospital protocols, I am able to perform the following routine anesthetic and surgical procedures:

  1. Routine spay and neuter for puppies and kittens (generally up to 6 months of age)

  2. Umbilical hernia repair

  3. Routine dental procedures (non-extraction cases only; any case requiring extractions should be scheduled with the patient’s regular veterinarian or a later appointment)

  4. Small to moderate mass removals

  5. Cat abscess treatment and management

  6. Simple laceration repair

  7. Anesthesia for diagnostic orthopedic imaging

Emergency surgical cases (including but not limited to pyometra, GDV, gastrotomy, enterotomy, and similar critical conditions) should be stabilized and referred to an appropriate emergency or specialty facility when indicated.

Please note that I follow strict sterile technique for all surgical and invasive procedures, including the use of cap, mask, sterile gloves, and surgical gowns. Please ensure appropriate sterile surgical supplies are available if procedures are scheduled.

This protocol applies regardless of a hospital’s standard surgical practices. My goal is to maintain consistent safety standards and reduce the risk of preventable complications under my care.

A medical professional in scrubs, wearing a mask, gloves, and a hair cover, preparing for surgery in an operating room. The room has medical supplies, a monitor, and surgical tools on tables.

Travel CONCIERGE

Veterinary Travel Concierge Services

Pet travel, whether interstate or international, requires precise veterinary documentation, strict timelines, and compliance with destination-specific import regulations. Even small errors in timing or paperwork can result in delays, denied entry, or quarantine.

As a licensed veterinarian, I provide a comprehensive concierge pet travel service built around one standard: I personally accompany every pet to their destination. This ensures continuous veterinary oversight throughout the entire journey, minimizes stress, and provides a level of safety and accountability that traditional transport services cannot offer.

I work directly with you and your primary veterinarian to ensure all required health certificates, treatments, and supporting documentation are completed accurately and within the correct timelines. I coordinate the process end-to-end so that every requirement is met according to USDA and destination country regulations.

My services include full travel planning and execution, coordination of international and domestic health certificates, USDA documentation guidance and endorsement preparation, country-specific import requirement management, and precise scheduling of all vaccinations, testing, and treatments within mandated windows.

From departure through arrival, your pet remains under direct veterinary supervision, ensuring a seamless, compliant, and carefully managed travel experience anywhere in the world.

Small dog with large ears standing on green grass at an airport, with airplanes and airport terminal in the background.

ABOUT ME

Education:

University of Tennessee College of Veterinary Medicine at Knoxville

State Veterinary Licenses:

NY, NJ, CT, FL, CA, VA, VT, TN, ID, OH

Wildlife Rehabilitation:

Federally licensed wildlife rehabilitator specializing in:

Squirrels, Birds, & Fawns

CONTACT ME

A female veterinarian holding a puppy in a veterinary clinic.